Privacy Policy

Effective Date: Feb 2025

Welcome to ZGO Charge LLC's ("ZGO") Privacy Policy. This policy outlines how ZGO collects, uses, and discloses information about visitors to our website (www.zgocharge.com, the "Site"), users of our mobile application ("App"), SMS texting service ("SMS Service"), and the services available through these platforms (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this Policy.

Information Disclaimer

The information contained in this website is for general information purposes only. While we strive to keep the information current and accurate, ZGO Charge LLC makes no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics on the website. Any reliance on this information is at your own risk.

In no event will ZGO be liable for any loss or damage, including indirect or consequential damages, arising from your use of this website or reliance on its contents.

Links to Third-Party Websites

Our Site may contain links to third-party websites. ZGO Charge LLC has no control over these external sites' content, nature, or availability. The inclusion of links does not constitute an endorsement of their content or views.

How We Collect Information

We collect information about you in several ways:

1. Directly From You: Information you provide when using the Services (e.g., when signing up for newsletters, responding to surveys, creating an account, or processing payments).
2. Automatically: Information collected via cookies, web beacons, and other tracking technologies (e.g., IP address, browser type, device details, and location data).
3. From Third Parties: Information obtained from social networking platforms and third-party analytics providers.

Types of Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and demographic data.
• Device and Usage Data: IP address, browser type, operating system, device identifiers, and activity on our Site and App.
• Geolocation Data: Approximate or precise location, if permitted by you.
• Charging and Transaction Data: Charging station details, usage patterns, payment history, and preferences.

Use Of Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services.
• To process and verify transactions.
• To communicate with you about your account, inquiries, and updates.
• To send you promotional communications, newsletters, and marketing offers (with your consent).
• To customize and enhance your user experience
• To conduct research, surveys, and analytics for business improvement.
• To comply with legal and regulatory obligations.

Sharing Your Information

We may share your information under the following circumstances:

1. Service Providers: With trusted third parties who assist us in delivering our Services (e.g., payment processors, hosting providers, and analytics services).
2. Business Transfers: As part of a merger, acquisition, or sale of company assets.
3. Legal Requirements: To comply with legal obligations or protect the safety and rights of ZGO, our users, or others.
4. Aggregate or De-Identified Data: For marketing, research, or other business purposes.

Note: ZGO does not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences via your browser settings. Disabling cookies may limit some features of our Site.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request details about the personal information we hold.
• Correction: Correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out: Decline marketing communications or targeted advertising.
• Non-Discrimination: Exercise your rights without adverse consequences.
• To conduct research, surveys, and analytics for business improvement.

To exercise your rights, please contact us using the information in the “Contact Us” section below.

Data Security

We employ reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage system is entirely secure.

Children's Privacy

Our Services are not intended for children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

Update To This Policy

We may update this Policy periodically. Changes will be posted on this page with an updated Effective Date. Significant changes may be communicated via email or notices on our Site.

Contact Us

If you have questions or concerns about this Policy or wish to exercise your rights, contact us at: Email: [email protected]